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Download our transcription summarize app for Mac and Windows.

In case you missed anything

We’re here to answer all your questions.

Is my data safe with your platform?

We use encryption protocols to safeguard data transmission, regularly monitor for any vulnerabilities, and implement industry-standard security practices. Rest assured, your data is in safe hands.

What kind of customer support do you offer?

We take pride in providing excellent customer support. Our team is readily available to assist you with any queries or issues you may have.

How does the pricing for your web solution work?

Our pricing structure is based on a subscription model. We offer different pricing plans that cater to various user levels, feature sets, and usage limits. You can choose the plan that best suits your needs, and we provide transparent pricing information on our website.From free plan to Enterprise.

Can I cancel my subscription at any time?

Your business evolves, and your plan should too. That’s why upgrading or downgrading is as simple as a few clicks in Settings. No waiting for support, no surprise charges – just straightforward control over what you pay for.

How can I manage my subscription?

You can manage your subscription directly from your Echosum account. Click your profile icon in the top right corner, select “Settings,” and navigate to the “Billing” tab. From there, click “Manage Subscription” to open the customer portal.

The customer portal gives you full control over your account. You can upgrade or downgrade your plan, add or remove team seats, update your payment method, and view or download past invoices. If you decide to cancel, your access will continue until the end of your current billing period.

If you need to add more team members, head to Settings, then Team, and click “Add Seat.” Each additional seat is billed according to your current plan.